Privacy Notice

Version: 2.0
Last Updated: December 02, 2020


This Privacy Notice explains what personal data we collect from our affiliates and/or their authorized representatives (“you”, “your”), why we collect it and how we utilize it.

This Privacy Notice is intended to provide you with a summary and overview of the processing of personal data carried out by us when you use the website (, including any mobile or device-specific versions of the website and any related applications, products or services (“Website”).

We understand that you are aware of and care about your personal privacy interests, and we take that seriously.


  • Data controller
  • Information we collect
  • What happens if you do not provide us with your data
  • How we use your information
  • Cookies
  • Sharing your information
  • International transfers of personal data
  • Data subject rights
  • Marketing
  • Security of your information
  • Data storage and retention
  • Questions, concerns or complaints

Data Controller

SyndicateCasino.Partners (“we”, “us” or “our”) takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this Privacy Notice.

Our email address:

[email protected]

Information we collect

We collect:

1. Data provided by you. This includes:

  • User profile: We collect data when you create or update your accounts. This may include first and last name, company name, email address, name in messenger, postal address (country, city, street, postcode (ZIP code)), and password. We will also allocate you a unique track code.
  • Identity verification: In certain instances, we collect identity verification information (e.g., ID card, passport, driving licence, company’s certificate of incorporation, certificate of good standing, etc.) for the purposes of customer due diligence and identity verification.
  • Communications data: We collect the information you submit when you contact our customer support or otherwise contact us. This information is necessary to respond to your inquiry and to keep a record of your complaint or similar concern.
  • Payment data: We collect payment information, such as your payment details (payment methods, bank name, IBAN, swift code, etc.) as well as information pertaining to payment such as currency, amount, frequency, auto payment status.

2. Data created during the use of our Website. This includes:

  • Traffic information: We collect information related to your participation in our affiliate program, including main traffic source, traffic volume, your website(s).
  • Transaction information: This includes user ID’s engaged by you and history of their depositing. We also associate you with those users.
  • Device data: We may collect data about the devices used to access our Website, including device IP address, operating system, software used, preferred languages, login history.

3. Data from other sources. This includes:

  • Publicly available sources such as social networking services, search engines, etc.

What happens if you do not provide us with your data

The personal information is necessary to perform a contract with you and to comply with our legal obligations so that we can allow you to participate in the affiliate program and to authenticate you so that we know it is you and not someone else. You cannot participate in our affiliate program without providing us with your personal data.

How we use your information

We use your personal information for purposes including:

  • Running affiliate program. This includes using the data to create and update your accounts, verify your identity, perform customer due diligence, facilitate payments, track your performance.

    We rely on the fulfilment of a contract and legitimate interests (for example, keeping relevant statistics and calculating your commission) as the lawful basis for the processing of such data.

  • Safety and security. We use personal data to help maintain the safety, security, and integrity of our services and users. This includes protecting you and our business from fraud and other illegal activities, managing risk exposure, administering and ensuring information security.

    We have a legitimate interest in maintaining the safety and security of our systems and networks (for instance, to protect our Website from cyber-attacks). We also need to process this information for compliance with legal obligations.

  • Customer support. We use the information (including communications data) to provide customer support. This includes handling your request, investigation of your concerns, monitoring and improving our customer support responses and processes.
  • Research and development. We may use your personal information for testing, research, analysis, product development, improvement of the user experience. We rely on a legitimate interest basis (e.g., to develop services based on your feedback) for collecting, storing and processing this information.
  • Marketing. We may use the data we collect to market our services. This includes sending you communications about our features, promotions, news and updates. We may also use this data to personalize the marketing communications (including advertisements) that we send.

    We have a legitimate interest in processing personal information for marketing purposes. When we send marketing communications we rely on your consent.

  • Non-marketing communications. We may use the data to inform you of changes to our terms, services, or policies, or send other communications that are not for the purpose of marketing.

    We process such kind of personal information to comply with our legal obligations, and based on a legitimate interest (e.g., to notify you of changes to the Terms and Conditions).

  • Legal proceedings and requirements. We may use the personal data we collect to investigate or address claims or disputes relating to your participation in the affiliate program, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries.

    We rely on legitimate interests and legal obligations for processing your personal data.

  • Automated decision-making. Automated decision-making takes place when an electronic system uses personal information to make an important decision without human intervention. We do not envisage that any decisions will be taken regarding you using solely automated means, and we will notify you if this position changes.


Cookies are small text files that are stored on browsers or devices by websites, online media, and advertisements. We and our partners use cookies and other identification technologies on our Website, emails, and online ads for purposes described in this notice.

Please see our Cookie Notice for more information regarding the use of cookies.

Sharing your information

1. With our service providers and business partners

We use vendors who are third parties who provide elements of services for us. We have contracts in place with them. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will hold it securely and retain it for the period we instruct. These include:

  • Hosting providers;
  • Payment processors and facilitators;
  • Vendors that assist us to enhance the safety and security of the Website;
  • Providers of customer support services;
  • Marketing (e.g., vendors enabling email communications);
  • Data analytics providers;
  • Consultants, lawyers, accountants, and other professional service providers.

2. For legal reasons or in the event of a dispute

In addition to the disclosures for the purposes identified above, we may disclose your personal information to third parties if we believe it is required by applicable law, regulation, agreement, legal process or governmental request, or where the disclosure is otherwise appropriate due to safety or similar concerns, or where the disclosure in necessary to enforce our Terms and Conditions.

This also includes sharing personal data with others in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.

3. With the consent

We may share your personal data other than as described in this notice if we notify you and you consent to the sharing.

International transfers of personal data

Information we collect from you will be processed outside the European Union (“EU”) and European Economic Area (“EEA”). While transferring personal data outside the EU and EEA, we rely on:

  • standard contractual clauses approved by the European Commission (see details);
  • adequacy decisions for the relevant countries adopted by the European Commission (for further details, click here);
  • derogations, when none of the other transfer mechanisms is available (for example, your explicit consent, the performance of a contract, important public interest reason, establishment, exercise or defence of legal claims).

Please contact us if you want further information on the specific mechanism used by us to protect your data when they are transferred to third countries outside the EU and EEA.

Data subject rights

1. Your right of access

You have the right to ask us whether or not we are using or storing your personal information. You can also ask us for copies of your personal information.

2. Your right to rectification

You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

3. Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

4. Your right to restriction of processing

You have the right to ask us to restrict the processing of your information in certain circumstances.

5. Your right to object to processing

You have the right to object to processing if we are able to process your information because the process forms part of our legitimate interests.

6. Your right to data portability

This only applies to the information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.

7. Your right to lodge a complaint

If you remain dissatisfied, you can make a complaint about the way we process your personal information to the supervisory authority.

How to exercise your rights

You are not required to pay any charge for exercising your rights. We have one month to respond to you.

Please contact us at [email protected] if you wish to make a request, or contact our support team. We reserve the right to request specific information from you to help us confirm your identity.


We may use your personal information, including your email address, to send you marketing communications regarding products, services, and promotions. The lawful basis we rely on for processing your personal data is your consent.

Whenever you decide to stop receiving such marketing and advertising material, you may opt out of this in your account settings or by contacting us at [email protected] or contacting our support team.

Security of your information

To help protect the privacy of data and personally identifiable information you transmit through use of this Website, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you.

Data storage and retention

We retain data for the duration of your business relationship with us and for a period of time thereafter to allow us to meet legal obligations under applicable laws or regulations, such as the legal reporting, tax and auditing obligations. If you need any further information on the data retention periods, please contact us.